What to do if I need to claim

Please report the incident to the police, to obtain a crime reference number. This will be a requirement of your policy.

Please also contact your local Ethos office and provide clear details on any damage that has arisen from the rioting or civil commotion, and the claims team will happily check your policy cover and notify any potential claim to your insurers.

NOTE: your insurers must be informed of a potential claim straight away - many insurers have restrictions in place whereby any claim for damage or interruption must be notified within a short period. In some cases, this may be restricted to SEVEN DAYS from the date of incident.

Please note that not all policies cover riot or civil commotion. Where there is no cover in place, you or the business may be able to seek compensation from the relevant police authority.

In London this is the Lord Mayor’s Office for Policing and Crime and the Common Council for the City of London police area, for any other area of the UK please refer to your local police force website which will have the relevant contact details

Under the Riot Compensation Act 2016 (the “Act”)  uninsured businesses and individuals can apply to claim for compensation from the local police authority and can do so by following the claim process in the following document:

https://assets.publishing.service.gov.uk/media/5c642b4040f0b676ccc863b5/Riot_Compensation__Public_Facing__Guidance_-_Final.pdf

Remember:

• the amount of compensation is limited to the actual loss due to damage, destruction or theft directly caused during the riot, and cannot usually include any consequential losses.
• the Act  sets a £1million compensation cap on each claim.
• the Act allows for claims in relation to motor vehicles which are not insured for riot damage but are covered by an insurance policy.

To help you, here is a link to a process flow chart provided by the Riot Compensation guidance:

riot compensation guidance (publishing.service.gov.uk)

Support for Property Owners

A property owner, tenant, occupier whether that be for buildings structure or contents can instigate a claim for riot damage/loss. This includes stock a business may hold on the business premises.

Please note that for insurers to consider a claim under the riot clause in an insurance policy (and to qualify for the compensation outlined above) it must be demonstrated that the damage or loss was a direct result of a riot as is defined under section 1 of the Public Order Act 1986 , which you can find a link to here:

https://www.legislation.gov.uk/ukpga/1986/64/section/1#:~:text=(1)Where%2012%20or%20more,unlawful%20violence%20for%20the%20common

Business interruption due to business closure as a result of a Riot or civil commotion

Not all business interruption cover will provide assistance where there hasn’t been government or local authority intervention.

There hasn’t been any government or local authority intervention at this time, although this could change in the coming hours/days. Do ensure that you check the relevant websites for guidance i.e. Gov.UK websites.

We are proactively engaging with insurers around this situation and await any advice from them in the coming days.

We must point out that any claim you do make will of course be subject to the terms and conditions of your policy. We should also stress that not all policies will provide cover.

For more information and guidance please refer to the Association of British Insurers website; https://www.abi.org.uk/products-and-issues/topics-and-issues/civil-unrest-insurance-faqs-2024/

Please feel free to contact your usual Ethos Account Executive should you have any immediate concerns or wish to discuss your individual circumstances.

Please note that the commentary in this article is given as at August 2024 on a non-specific basis and is not legal advice and cannot be relied on as such.  We do not assume any legal responsibility for the accuracy of any particular statement and we would recommend that professional advice is sought if you require legal advice.